St Jean Creative Photography: Terms and Conditions
Welcome to St Jean Creative Photography! Below you will find our policies, terms, and conditions designed to ensure clarity and understanding of the services we provide. Please read carefully before entering into any agreement with us.
Pricing Policy
We value clear communication. Therefore, all pricing inquiries must be discussed via phone or in-person. This allows us to ensure that every question is answered and that you fully understand the services being offered. We do not provide quotes via text or email alone.
Terms and Conditions
- Exclusive Photographer
St Jean Creative Photography is the sole and exclusive photographer for the services you have requested. We will handle your session with professionalism and care.
- Reservations
Once you sign a contract or make a purchase, your date and time are reserved. A minimum 25% nonrefundable deposit is required to secure your booking. This deposit is nonrefundable unless we can fully replace the reservation. In cases of rescheduling or cancellations (except for bad weather), the deposit will not be returned.
- Weather and Adverse Conditions
If poor weather or other uncontrollable conditions prevent us from delivering quality photos, we may choose to reschedule or change the location to ensure your photos meet our high standards.
- Payment Terms
No part of your order, including previews, will be delivered until the full balance is paid. Payment plans and deadlines will be discussed upon booking.
- Image Use
St Jean Creative Photography reserves the right to use any images from your session for advertising, display, or publication. By signing this contract, you agree to allow the use of the likeness of all persons in the photos. You also agree to defend us from any legal claims related to this.
- Substitute Photographer
In cases where the assigned photographer is unavailable due to illness or conflict, we may assign another qualified professional photographer to handle your session. Rest assured, the replacement will be a competent professional.
- Limitations on Liability
If we are unable to perform due to unforeseen events such as fire, strike, illness, or acts of God, we will refund your deposit but will not be liable for further damages. This also applies to lost or damaged photos due to camera or processing issues, or postal errors beyond our control.
- Color Disclaimer
The nature of color dyes used in photography may cause images to fade or discolor over time. We are not responsible for any changes in the appearance of your photographs due to these inherent qualities.
- Pricing Adjustments
Our prices are subject to periodic updates. Any future orders will be charged according to the prices in effect at the time the order is placed.
- Copyright Notice
It is illegal to copy, scan, or reproduce our photographs without written permission. Unauthorized reproduction is a violation of federal law and will result in civil and criminal penalties.
- Raw File Policy
Raw files are never for sale or distribution. These unprocessed files are essential to maintaining the quality of our work, and we retain full control over the editing process to ensure the final images meet our professional standards.
- Governing Law
These terms are governed by the laws of the State of Florida.
COVID-19 Waiver
- Compliance
Our services will adhere to the COVID-19 guidelines in place at the time of your session.
- Alterations
We may need to modify certain interactions based on social distancing or other safety measures.
- Assumption of Risk
You and your party assume all risks related to COVID-19 exposure during our services. We will not be held liable for any illness or damages that may result.
- Liability Waiver
You agree that we are not liable for any COVID-19 transmission. However, this waiver does not apply to any person who knowingly participates while exhibiting symptoms or has an active infection.
Refund Policy
- Eligibility for Refunds
Refunds are only considered for sessions canceled at least 30 days in advance. Completed services and delivered products are not eligible for refunds. Deposits are nonrefundable unless otherwise stated in a separate agreement.
- Cancellation Policy
Cancellation requests must be submitted in writing at least 30 days before the session to qualify for a refund. Cancellations made within 30 days of the session are not eligible for a refund.
- Evaluation Process
We will evaluate all refund requests based on services not yet rendered and any nonrefundable fees. Additional information may be requested to process the refund, and prorated refunds will account for any services already provided.
- Refund Method
Approved refunds will be processed within 30 days and will be issued using the same method as the original payment, unless otherwise agreed. We are not responsible for any fees imposed by your financial institution.
- Alternative Solutions
For cancellations within the non-refundable period, we may offer to reschedule your session or provide credit for future services.
- Exceptional Circumstances
In the case of emergencies or situations beyond our control, we may adjust the refund policy to ensure a fair solution for all parties involved.