Terms and Conditions

Pricing Policy

In order to ensure clear and accurate communication of pricing information, we maintain a policy of not providing quotes via text or email alone. We kindly request that all pricing inquiries be discussed through phone conversations or in-person consultations to facilitate comprehensive understanding and address any queries effectively.

TERMS AND CONDITIONS

• It is understood this Studio/Photographer is the exclusive official photographer retained to perform the photographic services requested.

• Upon signature and/or moment of purchase, the Studio/Photographer shall reserve the time and date agreed upon. Unless the Studio is able to fully replace the cancelled reservation, all sitting fees and retainers are nonrefundable, even if the portrait is rescheduled or canceled for any reason other than inclement weather. All reservations require a minimum 25% nonrefundable deposit/sitting fee.

• If, in the opinion of the photographer, inclement weather or other adverse conditions prevent the creation of a portrait meeting the artistic standards of the studio/photographer, photographer may elect to use an alternate location or to reschedule the portrait.

• No part of any order, including previews, will be delivered until the balance is paid in full.

• The Studio/Photographer reserves the right to use images created under this contract for advertising, display, publication or other purposes. The Client signing this contract warrants that he or she has actual authority to agree to the use of the likeness of all persons included in the portrait in this manner and shall indemnify and defend the Studio/Photographer in the event of litigation arising out of such use. Negatives, digital fi les and previews remain the exclusive property of this Studio/Photographer.

• Studio/Photographer may substitute another photographer to take the photographs in the event of Studio/Photographer’s illness or of scheduling conflicts. In the event of such substitution, Studio/Photographer warrants that the photographer taking the photographs shall be a competent professional.

• If the Studio/Photographer cannot perform this Contract due to fi re or other casualty, strike, act of God, or other cause beyond the control of the parties, or due to Photographer’s illness or emergency, then the Photographer shall return any deposit or sitting fee to the Client but shall have no further liability with respect to the Contract. This limitation on liability shall also apply in the event that photographic materials are damaged in processing, lost through camera or media malfunction, lost in the mail, or otherwise lost or damaged without fault on the part of the Photographer. In the event the Studio/Photographer fails to perform for any other reason, the Studio/ Photographer shall not be liable for any amount in excess of all monies paid.

• Client is aware that color dyes in photography may fade or discolor over time due to the inherent qualities of dyes, and Client releases Photographer from any liability for any claims whatsoever based upon fading or discoloration due to such inherent qualities.

• The charges in this Contract are based on the Studio’s/Photographer’s Standard Price List. This price list is adjusted periodically and future orders shall be charged at the prices in effect at the time when the order is placed.

• NOTICE OF COPYRIGHT: It is ILLEGAL to copy or reproduce these photographs or videos elsewhere without Studio’s/Photographer’s permission, and violators of this federal law will be subject to its civil and criminal penalties.

• This Contract incorporates the entire understanding of the parties and is governed by the laws of The State of Florida.

COVID WAIVER

Client is hereby notified and agrees that:

While the State of Florida has eased or eliminated various COVID-19 based restrictions on businesses, the conduct and performance of the services being provided by the Studio are subject to those rules in place at the time the photography services are to be performed.

Based upon the scope of the social distancing restrictions in place at the time of the photography services, certain aspects of the photographer/client interaction may be altered by necessity.

Client and all members of Client’s party agree to abide by the social distancing measures in force at the time of their session or event. Client and members of Client’s party explicitly agree and understand that failure to adhere to such social distancing measures places them at increased risk of COVID-19 exposure or transmission.

WAIVER

Client and members of Client’s party assume all risks associated with potential COVID-19 transmission or exposure in relation to the photography services being provided and accept sole responsibility for an illness, injury, damages, claims or expense arising therefrom regardless of the identity of the person alleged to be at fault for such transmission or exposure.

As consideration for this waiver, Studio agrees to waive any liability or claim against Client or members of Client’s party for COVID-19 transmission or exposure.

Notwithstanding the foregoing, the Waivers contained in Sections 4 and 5 of this Notice and Waiver shall not be interpreted to prohibit actions or claims against persons who knowingly participate in the photography services while exhibiting COVID-19 symptoms or who knowingly participate while having an active COVID-19 infection.

Refund Policy

Refund Policy for Photography Services

At St Jean Creative, we are committed to delivering exceptional photography services and ensuring the utmost satisfaction of our clients. To maintain a fair and transparent approach, we have established the following refund policy:

Refund Eligibility: 1.1. Refunds may be considered for photography services paid in advance but not yet rendered, provided that the cancellation request is made at least 30 days before the scheduled session. 1.2. Refunds are not applicable for completed services or products that have been delivered to the client. 1.3. Nonrefundable deposits or retainer fees shall not be eligible for refunds unless otherwise stated in a separate agreement.

Cancellation Policy: 2.1. If a client wishes to cancel a photography session, a written request must be submitted to St Jean Creative at least 30 days prior to the scheduled session. 2.2. Cancellations made less than 30 days from the scheduled session will not be eligible for a refund.

Evaluation and Approval: 3.1. All refund requests meeting the eligibility criteria will be evaluated by St Jean Creative. 3.2. St Jean Creative reserves the right to request additional information or evidence to assess the validity of the refund request. 3.3. If the cancellation falls within the eligible timeframe, St Jean Creative will determine the refund amount based on the services that have not been provided, minus any applicable nonrefundable fees. 3.4 Refunds are prorated from the time of request and client is responsible for all billable hours and services rendered up to that point. 3.5. Billable may include but not limited to consultations, purchases needed for session, booking fees and venue fees.

Refund Process: 4.1. Approved refunds will be processed within 30 days from the date of approval. 4.2. Refunds will be issued using the same method of payment used for the initial transaction, unless otherwise agreed upon by both parties. 4.3. [Photographer's Business Name] is not responsible for any fees or charges imposed by financial institutions during the refund process.

Alternative Solutions: 5.1. In cases where a cancellation falls within the non-refundable timeframe, St Jean Creative may offer alternative solutions, such as rescheduling the photography session or providing credit towards future services. 5.2. If an alternative solution is agreed upon by both parties, the terms and conditions will be documented in writing.

Exceptional Circumstances: 6.1. In exceptional cases, such as unforeseen emergencies or circumstances beyond St Jean Creative's control, the refund policy may be adjusted at the discretion of St Jean Creative to provide a fair resolution for all parties involved.

Please note that this refund policy is subject to change without prior notice. It is the responsibility of the client to review and understand the policy before entering into an agreement with St Jean Creative.

Terms and Conditions

COVID WAIVER

Refund Policy

This website uses cookies.